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Point-of-purchase network problem

A problem with the Everlink network resulted in credit union debit cards being rejected at point-of-purchase terminals the morning of April 3, 2006. 
 
Our latest reports indicate that the problem has been resolved.
 
If you continue to experience difficulting using your credit union debit card at ATMs or point-of-purchase terminals please contact your branch or call 496-2000 or toll-free 1-877-496-2151.
 

New Cheque Standards

Capital City Savings was one of the first financial institutions in Alberta to offer cheque imaging services to member-owners. Imaging technology enables you to view your cleared cheques on-line through Net Banking, decreases the bulkiness of your monthly statement and allows our staff to track cheques for you much faster.

In 2007, all financial institutions will switch to cheque imaging and as a result new cheque standards have been introduced.

Any personal cheques ordered from Capital City Savings since November 1, 2005 are compliant with the new standards. Any older cheques, self-printed cheques or cheques ordered from another supplier may not be compliant and therefore risk delayed processing and extra fees after June 30, 2007.

A typical cheque which meets the new standards is shown here. The numeric date field, is the most noticeable change from previous cheques.

To ensure compliance by June 30, 2007 we encourage you to order your cheques through Capital City Savings or check with your supplier.  You may also consider ordering cheques in smaller quantities so fewer need to be replaced if a change is necessary.

Capital City Savings is providing you with plenty of notice so you have time to replace your cheques before June 30, 2007.


Company posing as Capital City Savings

We have become aware of a company or individuals posing as Capital City Savings to offer loans and then demand a large "insurance payment" as a condition of granting the loan.

Members are advised to beware of loan offers that appear to be too good to be true, followed by demands for a cash payment in return for the loan. Capital City Savings does not conduct business this way. Check with your branch or by calling 496-2000 (toll free 1-877-496-2151) to make sure you are dealing with Capital City Savings.

Do not provide any personal information. Report any suspicious offers to Capital City Savings, your local police and Phonebusters at 1-888-495-8501.


National no fee ATM network restored

Capital city Savings members again have access to a national ATM network effective March 16, 2006. Members can conduct surcharge-free transactions, including deposits, at all ATMs with the ACCULINK logo.

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